Saugeen Mobility and Regional Transit (SMART) provides scheduled transportation for eligible West Grey residents who are registered users. To find out more about eligibility and how to register, visit SMART’s website or call 519-881-2504.
Accessibility
The Municipality of West Grey is dedicated to supporting individuals with disabilities in leading healthy, active, and fulfilling lives. This commitment applies to all residents, visitors, and employees—whether their disabilities are visible or not.
We are fully committed to complying with the Ontarians with Disabilities Act, 2001 (ODA), the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), and the Ontario Human Rights Code.
The Municipality of West Grey provides accessible services and facilities for all. We welcome your feedback and ideas on how we can make our community even more inclusive and accessible for everyone.
West Grey is a member municipality of the Joint Accessibility Advisory Committee in Grey County. This group is dedicated to removing barriers to municipal government and advocates for accessible buildings and spaces across Grey County.
In 2020, West Grey Council adopted a Multi-Year Accessibility Plan focused on advancing the principles of accessibility, dignity, independence, integration, and equal opportunity throughout the community.
The Municipality of West Grey is committed to maintaining a website that is accessible and user-friendly for all individuals. We strive to meet or exceed industry best practices to ensure an inclusive online experience.
Our website has been designed to comply with WCAG 2.0 Level AA standards and aligns with the Province of Ontario’s Accessible Information and Communications Standard, as outlined in the Accessibility for Ontarians with Disabilities Act, 2005.
In accordance with O. Reg. 191/11 Integrated Accessibility Standards, section 14(5), the Municipality acknowledges that in certain cases, it may not be practicable to present content in an accessible format. When this occurs, we will make every effort to provide accessible alternatives or offer assistance in accessing the information.
If you require help obtaining accessible content, please contact the Clerk’s Department at 519-369-2200 ext. 229.
Alternate Formats and Communication Support
The Municipality of West Grey is committed to providing information in accessible formats whenever possible. If you need information in an alternative format, such as large print or high contrast, or if you require communication support, please contact the Communications Coordinator.
In some cases, certain materials (such as maps or handwritten public comments) may not be available in a fully accessible format. We will work with you to find the best possible solution to meet your needs.
The Municipality of West Grey values your feedback on the accessibility of our customer service. Your input helps us identify barriers and improve how we serve everyone in our community.
You can provide feedback in the following ways:
- By mail: Municipality of West Grey, 402813 Grey Road 4, Durham, ON N0G 1R0
- By email: info@westgrey.com
- By phone: 519-369-2200
- In person or by hand delivery: Municipality of West Grey, 402813 Grey Road 4, Durham, ON N0G 1R0
We are committed to making our feedback process accessible. Upon request, we will provide or arrange for alternative formats and communication supports to meet your needs.
A copy of the Municipality’s formal Feedback Process is available upon request.
Contact Us
Municipality of West Grey
402813 Grey Road 4
Durham, ON N0G 1R0
info@westgrey.com
519-369-2200
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